第1个回答 2009-05-19
1 Even if the fault is not on their own, but also against each other at any point made positive efforts to give recognition and praise, be courteous tact
2 To other people-oriented attitude
3 Asked us to each other's interests as far as possible from the stand each other's position on the expression of our wishes. Standing on the other standpoint,
4 In a letter will be negative when the point of view can be changed to a positive point of view in order to ease the tone
5 Praise the cold than simply bargaining to convince the other party can change their views.
6 Strategy in favor of alternative
第3个回答 2009-05-19
1.Even it isn't our own fault,we should show our affirmative and compliment to be polite and graceful even when others just do something little but positive.
2.An others-oriented attitude
3.It requires us to take others' interests in priority,to express our wills in others' shoes and view the problem in their angle.
4.Negative viewpoints can be transformed into positive ones to soften the mood while writting letters.
5.Compliments overweight simply cold bargainings in convicing the other side to change its idea.
6.It is beneficial to strategic adaptations.