1. The quality strategy of the supplier must be oriented towards continuous improvement of his processes and services. The objectives are "zero defects“, 100% delivery performance.
The supplier has unlimited responsibility for the product or service supplied by him.
2. If, at the supplier’s premises, the product or service to be supplied is found to have a defect, the supplier must interrupt and correct the process immediately. In this instance, all products manufactured since the last random sample inspection that gave a positive result (last good part) must undergo a 100% inspection. Defective products must be secured without delay and stored in a safe place ("quarantine store“) until the cause of the defect has been resolved. All corrective measures introduced must be clearly documented in the records.
If, following a subsequent inspection, the defective products cannot be reworked then these must be scrapped. In the event of rework, all stipulated volume production inspections must be carried out.
If, upon containing the defective quantity, it is found that defective products may already have been delivered to the customer, the relevant quality assurance departments at the customer’s recipient plants must be notified immediately and a further course of action clarified.
3. If defective products are only detected once they have reached the customer, the supplier is under obligation to introduce appropriate measures immediately to contain the defect.
The quality strategy of the supplier can be described as continuous improvement of his processes and services. The objective is to deliver 100% "zero defect“ performance. In addition, the supplier has unlimited responsibility for the product or service he supplied .
2. If, at the supplier’s fault, the product or service to be supplied is found to have a defect, the supplier must cease to correct the process immediately. In this instance, all products manufactured since the last random sample inspection that gave a positive result (last good part) must undergo a 100% inspection. Defective products must be secured without delay and stored in a safe place ("quarantine store“) until the cause of the defect has been found. All corrective measures applied must be clearly documented in the records.
If, following a subsequent inspection, the defective products cannot work, they must be scrapped. In the event of inspection,, all stipulated volume production inspections must be carried out.
If it is found that defective products may have already been delivered to the customer, the relevant quality assurance departments at the customer’s recipient plants must be notified immediately and a further course of actions be clarified.
3. If defective products are only detected after they have reached the customer, the supplier is under obligation to introduce appropriate measures immediately to retrieve the defect.
看得出来费了很多心思，语法很好，原谅我唐突。