我在外企当前台,可是我的英语特别不好,谁能告诉我接电话应会的常用的句子

还有前台应注意的事项(中文)
虽然是外企,但在北京的分公司里基本上还是说中文,只是接电话的时候会用的着英文,希望多一些电话用语,谢了~

第1个回答  2007-03-05
Good morning/afternoon!早上好/下午好
Hi! Can I help you?/How can I help you?/Are you being helped?
您好!你有什么事吗?
Did you make an appointment with him/her?
你跟他/她预约了吗?
What's your name?
你叫什么名字?
How to spell your name?
怎么拼写你的名字?
May I see your ID, please?
你有证件吗?
Give me one second please. /
请稍等
One moment please, let me call him/her first.
稍等,我给他/她打个电话.
I'm sorry. He is busy right now. Would you like to call back later?
对不起.他正忙.您过一会再打来好吗?
He was here just now. He just stepped out.
他刚才还在这.他刚出去.
Would you like to leave a message?
您要留言吗?
I'm sorry. He is talking on the phone now. Please call back later.
对不起,他在打电话.请过会再打来.
May I know who is calling?
请问您是哪位?
Nobody answered the phone.
没人接电话.

Please sign your name here.
请在这签名.
Take care!
保重!
Have a good day!
开心
Have a nice weekend!
周末开心
Have a good one!
开心
Happy New Year!
新年好!新年快乐!

http://www.wwenglish.com/en/life/6/2840.htm(如果是酒店前台,请看这里.)
第2个回答  2007-03-05
Hello, this is xxx company
您好,这里是xx公司
hello, thanks for calling xxxx company
您好,欢迎致电xxx公司
第3个回答  2007-03-05
http://www.24en.com/life/tel/2006-01-04/962.html

这个网站我经常看,有不少电话英语相关链接,希望对你有所帮助。本回答被提问者采纳
第4个回答  2007-03-05
hello this is ... what can I do for you
Do you have anything else?
第5个回答  2007-03-05
Hello!
Can I help you?
OK!
Good bye!