这种情况是因为电脑的DNS服务器地址配置错误引起的,可以通过手动设置电脑的DNS服务器地址来予以解决,具体的操作方法如下:
1、打开电脑上的控制面板,点击网络和共享中心按钮。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/80cb39dbb6fd526675da214ca418972bd50736f0?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、在打开的界面中点击更改适配器设置按钮。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/a686c9177f3e67094fda58a734c79f3df9dc558b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、在出现的网络连接界面,选中该电脑的网络连接以后点击右键选择属性按钮。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/377adab44aed2e73522f9b748801a18b86d6faa0?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、在出现的属性对话框中找到TCP/TPV4协议,双击该协议。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/dbb44aed2e738bd469e7af69ae8b87d6267ff9a0?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5、在弹出的TCP/TPV4协议对话框中勾选使用下面的DNS服务器地址,手动输入202.102.192.68以后点击确定按钮,即可解决该问题。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/50da81cb39dbb6fdf6aaf87e0624ab18962b37f0?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
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