第1个回答 2010-11-28
Dear Professor, last time I did not express my meaning clearly.In fact, what i concern is that, what does the restaurants of low consumption level use to meet the needs of customers, so as to meet customers' satisfaction. I feel that these restaurants can not have both better decoration and more professional service team.And in the case of such economic conditions, they may mostly attract customers by the characteristics of food and other special features . So I would like to conduct a study on this issue. I hope you can give me some comments and suggestions about it. In addition, I 'll attach several papers that i have found, please see whether it fits the theme of my presentation or not. Thank you
第2个回答 2010-11-28
Hello, professor, I believe that I did not express myself clearly the last time we talked. In fact, I am focused on the methods used by cheaper resturants to satisfy customers' needs and make them satisfied. I feel that due to the inability of cheaper resturants to afford more classy indoor decorations, lack of professional service teams, and limited financial resources, the main attraction for customers would be special factors such as special dishes ect. Therefore I wish to research about this issue, and hope that you might kindly give me some advices. Also, I have attached some of the articles I found, can you please have a brief look at them to see if they suit my topic? Thank you very much.
希望对你有帮助~
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