可以进入个人订单后,选择要退货的商品后,选择售后中的退回即可,以电脑版为例,有以下步骤:
1、找到京东官网并打开网页,可以扫码登录或账户登录,点击登录。
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2、在网站上方点击我的订单,找到要退掉的货品右侧点击申请售后。
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3、进入退货的界面,继续点击对应商品下方的申请按钮,进入单个商品界面,点击下方服务类型后边的退货。
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4、选择退货原因和退款方式等。
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5、简单进行退货的问题描述。
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6、选择退货的方式,如果是京东自营产品可以让京东上门取件,第三方卖家要选择后面一项。
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7、点击提交成功即可。
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注意事项:
退款订单已经申请了,你可以查看“查看取消详情”,这里显示申请进度,店家同意后京东就开始给你退款了,会有短信提示你的退款信息。