With economic development and social information of the extent of the increase, people's life quality and efficiency of higher and higher, consumers on the quality of services enterprises also made increasing demands, fast moving consumer goods industries also unusually fierce competition. In order to meet the demands of consumers, to better serve customers, so that enterprises in the fierce competition in the market a place built first-class customer service system has become a necessity in the development of enterprises.
Wujin emerging is a company that sells a variety of non-staple food companies and enterprises will be customer service management system and customer feedback systems integration as a whole, by e-mail feedback to all the information recorded, the customer data archiving and aggregate; services Database records management, administrators and staff can call at any time tracking and tracing, feedback from archiving process, and can generate corresponding data statements for all services, the re-analysis of customer feedback information back provide a full range of services . The system design includes the main features are: basic settings, user management, information, e-mail management, information management, systems help.
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