您好,1、如果您是指手机无法发送短信息,您可尝试重新开机或更换手机进行测试,并检查是否存在以下情况:
(1)短消息中心号码设置错误,请重新输入正确的短消息中心号码;
(2)无信号或手机电池电量不足;
(3)手机屏蔽了短信发送功能;
(4)被列入短信黑名单;
(5)号码余额不足。
2、如经自助排障后还是无法解决,建议您可联系归属地人工客服协助核查处理。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/314e251f95cad1c89532bcb06d3e6709c83d519f?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_450%2Ch_600%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
联通服务问卷调查
¥中国联通
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/314e251f95cad1c80cb735b36d3e6709c93d5112?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_450%2Ch_600%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
话费购
用不完的话费可送存买
¥0元起
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/c8177f3e6709c93dc0fec7638d3df8dcd1005412?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_450%2Ch_600%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
话费购
用不完的话费可送存买
¥0元起
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/d4628535e5dde711d0074f96b7efce1b9c1661fc?x-bce-process=image/resize,m_lfit,w_450,h_600,limit_1/quality,q_85)
话费购
用不完的话费可送存买
¥0元起
查
看
更
多