英语电话
超全电话英语模版句式
帮你自如应对各种电话场景
接电话
1.私人电话
Hello, Sarah speaking!
John Sayles speaking. Who's calling please?
2.工作电话
Mr. Wang's office. May l know who'scalling, please?
Thank you for calling Paper Plus(公司名)Jean speaking.
Hello Dr Wang's(公司名) How can I helpyou?
Auckland University Library. Jackspeaking. What can I do for you?
自我介绍
1.私人电话
Hey James. It's Kim calling.
Hello, this is Julie Madison calling
2.工作电话
Hi. lt's lsabel from the dentist's officehere.
Hello Samuel . This is Alan calling fromHappy Kids Education. How are you?
电话找人
1.非正式
Hi. ls Kerry there?
Can you please put Michael on?
Can I talk to John? Tell him Mary's calling
2.正式
May I speak to Mr Johnston in theaccounting department, please?
Good morning. ls Dr Martin available. please?
接线
Just a sec. I'll get him.
Hang on a moment. I'll see if she's in
One moment please. I'll see if he'savailable.
Hold the line please. I'll put you through ina moment.
Please hold while I put you through to themanager's office.
提出要求
Could you please repeat that?
Would you mind spelling that for me?
Could you speak up a little, please?
Can you speak a little slower, please. MyEnglish isn't very good, I'm afraid.
Could you let me know when she'll be inthe office, please?
Would you mind calling back in an hour?
I'm in a meeting just now.
Can you call again? I think we have a badconnection.
Please hold for just a minute. I haveanother call.
This is a wrong number. Please don't callthis number again.
给对方留言
Can I leave a message?
Would you mind giving her a message?
Would it be possible to leave a message?
Could you tell her William called?
Could you ask him to call Peny when hegets in?
I don't think he has my number. Do youhave a pen handy?
Thanks. It's James Black and my numberis...
确认留言信息
Let me repeat that just to make sure. lt'sJames Black at ...(电话号码) ?
I'll make sure he gets the message.
Okay, Just double check with you thatvour address is....?
转达留言
Can please I take a message?
Would you like to leave a message?
Nelson's not in. I can tell him you called ifyou like.
No, that's okay. I'll call him later.
I'm sorry, but Linda's not here at themoment. Can I take a message?
I'm afraid he's stepped out. Would youlike to leave a message?
She's busy right now. Would you like herto return your call?
He's in a meeting at the moment. Can hecall you back when he's free?
Fine. I'll let him know you called
I'll make sure she gets your message
结束对话
Well, I guess I'd better get going. Talkagain soon, OK?
Thanks for calling. Bye for now.
I have to let you go now.
I have another call coming through. I'd
better run.
i'm afraid that's my other line.
I'll talk to you again soon. Bye Judy.
作为Office初级小文员,日常身份之一就是接电话小妹。电话响起的时候老员工都坐着不动,默认这是新人的活
其实英语电话绝对是考验英语听力的难关。因为看不到对方的口型,表情和身体语言,只能死磕听力。
而且打到Office的电话全部是具体事务,就事论事言简意赅,马上要给予回复应对,以前积累的闲聊大法,迂回聊天法全都用不上。
最怕有些咨询电话,对方也不知道要找谁,一上来就长篇叙述自己的问题,刚开始业务不太熟练的我,常常在对方噼里啪啦地叙述5分钟后,静默两秒,然后艰难滴抛出:“Pardon me?”,那种尴尬难以形容。
Anyway,困难不是逃避的理由,怎能任由这小小的电话打败自己呢?
想要自如应对电话英语,三点不可少
进一步提高英语听力,日常练习不可偷懒哦
多熟悉公司的具体事务,了解各人员分管的工作,这样不会回答的问题直接转接给他们就好了
不要害怕接听电话,越是听不懂越要多接听,然后请教老员工,商务英语和业务熟悉程度是挂钩的,多听一段时间后,你会发现自己越来越自如啦。
希望我搜集整理的模版能够帮你走出自信的第一步哦!
接电话
1.私人电话
Hello, Sarah speaking!
John Sayles speaking. Who's calling please?
2.工作电话
Mr. Wang's office. May l know who'scalling, please?
Thank you for calling Paper Plus(公司名)Jean speaking.
Hello Dr Wang's(公司名) How can I helpyou?
Auckland University Library. Jackspeaking. What can I do for you?
自我介绍
1.私人电话
Hey James. It's Kim calling.
Hello, this is Julie Madison calling
2.工作电话
Hi. lt's lsabel from the dentist's officehere.
Hello Samuel . This is Alan calling fromHappy Kids Education. How are you?
电话找人
1.非正式
Hi. ls Kerry there?
Can you please put Michael on?
Can I talk to John? Tell him Mary's calling
2.正式
May I speak to Mr Johnston in theaccounting department, please?
Good morning. ls Dr Martin available. please?
接线
Just a sec. I'll get him.
Hang on a moment. I'll see if she's in
One moment please. I'll see if he'savailable.
Hold the line please. I'll put you through ina moment.
Please hold while I put you through to themanager's office.
提出要求
Could you please repeat that?
Would you mind spelling that for me?
Could you speak up a little, please?
Can you speak a little slower, please. MyEnglish isn't very good, I'm afraid.
Could you let me know when she'll be inthe office, please?
Would you mind calling back in an hour?
I'm in a meeting just now.
Can you call again? I think we have a badconnection.
Please hold for just a minute. I haveanother call.
This is a wrong number. Please don't callthis number again.
给对方留言
Can I leave a message?
Would you mind giving her a message?
Would it be possible to leave a message?
Could you tell her William called?
Could you ask him to call Peny when hegets in?
I don't think he has my number. Do youhave a pen handy?
Thanks. It's James Black and my numberis...
确认留言信息
Let me repeat that just to make sure. lt'sJames Black at ...(电话号码) ?
I'll make sure he gets the message.
Okay, Just double check with you thatvour address is....?
转达留言
Can please I take a message?
Would you like to leave a message?
Nelson's not in. I can tell him you called ifyou like.
No, that's okay. I'll call him later.
I'm sorry, but Linda's not here at themoment. Can I take a message?
I'm afraid he's stepped out. Would youlike to leave a message?
She's busy right now. Would you like herto return your call?
He's in a meeting at the moment. Can hecall you back when he's free?
Fine. I'll let him know you called
I'll make sure she gets your message
结束对话
Well, I guess I'd better get going. Talkagain soon, OK?
Thanks for calling. Bye for now.
I have to let you go now.
I have another call coming through. I'd
better run.
i'm afraid that's my other line.
I'll talk to you again soon. Bye Judy.