1、接电话。
用法:接通电话,礼貌的说声:你好,哪位?
例句:
(1)Hello. This is Dabai.
你好,我是大白
(2)Hello. Dabai Speaking.
您好,正在通zhuan话的是大白。
2、你是哪位?
用法:接到陌生人电话时,不知道对方是谁,用于询问:
例句:
(1)Who is that?
(2)May I ask who is calling?
3、介绍自己。
用法:打电话给对方,用于回答对方询问。
例句:
(1)I am Dabai, from Beijing.
我是来自北京的大白。
(2)Can I speak to Jerry, please?
我可以和Jerry通话吗?
4、我就是。
用法:有人打电话说要找某人, 接电话的人正是要找的人。
例句:
(1)This is her/him.
我就是。
(2)Speaking.
我是。
英语打电话时话术:
1、 (接电话方)拿起电话
Hello! This is Watson speaking.
(喂?这里是华生)
2、 (拨电话方)说明目的
Hello, this is Robert calling for Steve.
(喂,我是Robert,我找Tom)
3、 (接电话方)询问身份
May I ask what company you are calling from, please?
(请问一下你是哪个公司的?)
4、 (拨电话方)自报家门
This is Robert calling from WSE Company.
(我是WSE公司的Robert)
5、 (接电话方)询问分机
Do you know what extension he's on?
(你知道他的分机号码吗?)
6、 (拨电话方)查询分机
I don’t know, could you please help me to check the telephone directory?
(我不知道,你能帮我查一下电话簿吗?)
7、 (接电话方)电话转接
Please hold and I’ll put you through.
(请不要挂机,我帮你转过去)
8、 (接电话方)对方正忙
Steve is on another line at the moment. Would you like to hold?
(Steve电话占线,你要等他吗?)
9、 (拨电话方)电话留言
May I leave a message for him?
(我能给他留个言吗?)
10、(接电话方)通话结束
Thanks for calling. I’ll speak to him later. Good bye.
(感谢来电,我稍后会告知他,再见)
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