可以通过格式化手机来解决,具体方法如下:
以三星note5为例,步骤如下:
1、首先将手机关机,如下图所示:
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/0eb30f2442a7d933b299b093a34bd11373f00118?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、然后长按音量+键、锁屏键和HOME键,进入recovery模式,如下图所示:
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/4e4a20a4462309f75d0cf9f27c0e0cf3d6cad6eb?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、然后通过”音量+、-“选择”wipe data factory reset“,如下图:
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/d788d43f8794a4c21f61b3cb00f41bd5ac6e398b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、接着按电源键确认,选择”YES"回到Recovery界面,如下图:
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/d8f9d72a6059252d36ee49e43a9b033b5ab5b951?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5、然后再在Recovery界面选择”reboot system now"重启手机,如下图:
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/b812c8fcc3cec3fda0d2f395d888d43f86942765?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6、最后手机就会自动恢复出场设置,密码就没有了,如下图:
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/bd3eb13533fa828be7e5c903f31f4134960a5a0f?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
本回答被网友采纳