英文邮件给客人说坏消息开头要怎么写

Question

如题所述

Answer 1

开头先照常的寒暄问候如how are you，how have you been，hope everything is going well 之类的。

然后可以用以下的句式：

I hate to say this, but...

Unfortunately, I have to tell you that...

Please don't be too upset about the following story I'm going to tell you...

等等

最后还是要写下需要客户理解之类的话～态度真诚点，一般老美都能够理解的。